Return and Refund Policy

SpaceBlueberry3D OÜ Last updated: April 2026

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Digital Products

All products sold through Space Blueberry are digital files (3D-printable models delivered via instant download). Because digital files cannot be returned once accessed, our refund policy reflects the nature of this product type.

Refunds Before Download

If you have purchased a product but have not yet downloaded any of the files, you are eligible for a full refund. Contact us and we will process your refund promptly.

Defective Files

If a file you purchased contains errors that prevent successful printing (corrupted geometry, missing parts, or other technical defects), please contact us with a description of the issue. We will do our best to provide a corrected file as quickly as possible.

If we are unable to resolve the issue, you are entitled to a full refund.

No Refunds After Download

Once files have been downloaded, we are unable to offer a refund. Digital files cannot be "returned," and we have no way to verify that copies have been deleted.

We encourage you to review product descriptions, images, and any available specifications carefully before purchasing.

How to Request a Refund

To request a refund or report a defective file, please contact us through our Contact page or email us directly. Include your order number and a description of the issue.

Your Rights

This policy does not affect any statutory rights you may have under applicable consumer protection laws, including those of the European Union.

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Questions? Reach out through our Contact page.